Shipping policy

Shipping Policy

Last Updated: November 2, 2026

At Orynesta, we aim to provide a reliable and convenient shipping experience for every customer. We currently ship orders within the United States and offer free standard shipping across the country.

Please review the following shipping information before placing your order.

1. Shipping Destinations

Orynesta currently ships to addresses within the United States.

We offer standard shipping throughout the United States, including eligible residential and business addresses.

At this time, we do not offer international shipping.

2. Shipping Costs

Free Standard Shipping Across the United States

Orynesta provides free standard shipping on all orders shipped within the United States.

There is no minimum purchase requirement for free standard shipping.

The shipping cost displayed at checkout for standard shipping is $0.00 USD.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Processing time refers to the period required to review, prepare, and dispatch an order before it is handed over to the shipping carrier.

Please note that processing time is separate from shipping transit time.

Orders may require additional processing time during holidays, promotional periods, or periods of unusually high order volume.

4. Shipping and Delivery Time

Our estimated standard shipping transit time is:

6–9 business days

This is the estimated time from when an order is dispatched to when it is delivered to the customer's address.

The estimated total delivery time is:

  • Order Processing: 1–3 business days

  • Shipping Transit: 6–9 business days

  • Estimated Total Delivery: 7–12 business days

Delivery estimates are provided for reference and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

5. Order Confirmation and Tracking

After placing an order, customers will receive an order confirmation email containing their order details.

Once the order has been shipped, a shipping confirmation email with tracking information will be sent when available.

Customers can use the tracking information provided to follow their shipment.

Please allow some time for tracking information to become available after the carrier receives the package.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully review your shipping address, including the street address, apartment or unit number, city, state, and ZIP code.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections before an order is shipped. However, changes cannot be guaranteed once an order has been processed or dispatched.

Orynesta is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

7. Delayed or Missing Shipments

Although we work to process and ship orders within the estimated timeframes, unexpected delays may occasionally occur.

These delays may be caused by:

  • Severe weather conditions

  • Carrier service interruptions

  • Public holidays

  • Unexpected transportation delays

  • Other circumstances beyond our control

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team with your order number.

We will assist you in checking the shipment status and communicating with the relevant shipping provider when necessary.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Please include your order number and clear photographs of the item and its packaging so that we can review the issue and assist you.

For additional information about returns, exchanges, and refunds, please review our Return & Refund Policy.

9. Contact Information

If you have questions about shipping, delivery times, or an existing order, please contact us using the information below.

Store Name: Orynesta

Website: https://www.orynesta.com/

Email: hello@orynesta.com

Phone: +1 (269) 788-0165

Business Address:

400 Surry Manor Ln
Dobson, NC 27017
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for shopping with Orynesta.