Terms of Service

Last Updated: November 2, 2026

Welcome to Orynesta.

These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or purchasing products from Orynesta, you agree to be bound by these Terms of Service and our related store policies.

Please read these terms carefully before using our website.

1. General Information

Orynesta operates as an independently operated online retail store offering fashion footwear and apparel.

Our product collection includes sneakers, boots, sandals, heels, flats, loafers, slippers, jackets, sweatshirts, pants, and other available fashion items.

Our website is powered by Shopify, which provides the e-commerce platform used to operate our online store.

We reserve the right to update these Terms of Service when necessary, subject to applicable laws.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree not to:

• Use our website for unlawful purposes.

• Submit false or misleading information.

• Attempt to interfere with website security or functionality.

• Engage in fraudulent purchasing activities.

• Use our website in a manner that violates applicable laws or regulations.

We reserve the right to restrict access to our website where necessary to protect our business, customers, and services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other product information are accurate.

However:

• Actual product colors may vary depending on screen settings and display devices.

• Product availability may change without notice.

• Product images are provided for illustration and product identification.

• Product specifications and descriptions may be updated when necessary.

Customers should carefully review product descriptions, size information, and available options before placing an order.

If you have questions about a product, please contact us before purchasing.

4. Pricing and Payments

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We make reasonable efforts to ensure that product prices are accurate.

We accept the payment methods displayed at checkout, which may include:

• Visa

• Mastercard

• American Express

• Discover

• Diners Club

• Apple Pay

• Google Pay

• Shop Pay

• PayPal

Payment must be successfully authorized before an order can be processed.

Applicable taxes, if any, will be calculated and displayed during checkout according to applicable requirements.

5. Orders and Order Acceptance

When you place an order through our website, you will receive an order confirmation email.

An order confirmation indicates that we have received your order information. It does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to review, decline, or cancel an order when reasonably necessary, including circumstances involving:

• Suspected fraudulent transactions.

• Incorrect product or pricing information.

• Product availability issues.

• Payment authorization problems.

• Incomplete or inaccurate customer information.

If an order is canceled after payment has been collected, the applicable payment will be refunded through the original payment method.

6. Shipping and Delivery

Orynesta currently ships orders within the United States.

We offer free standard shipping on all orders shipped within the United States.

Our estimated delivery schedule is:

• Order Processing: 1–3 business days.

• Shipping Transit: 6–9 business days.

• Estimated Total Delivery: 7–12 business days.

Delivery estimates are provided for reference and are not guaranteed delivery dates.

Actual delivery times may vary due to weather, carrier operations, holidays, or other circumstances beyond our control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

We want customers to have a clear understanding of our return and refund procedures.

Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.

Returned products must generally be:

• Unworn and unused.

• In their original packaging.

• In their original condition.

• Accompanied by original tags and proof of purchase, where applicable.

Customers must contact Orynesta before sending any return.

Refunds are processed according to our published Return & Refund Policy.

For complete details, please review our Return & Refund Policy.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist with requests before an order has been processed or shipped.

Once an order has been dispatched, changes or cancellations may no longer be possible.

Any applicable return or refund request will be handled according to our Return & Refund Policy.

9. Intellectual Property

All website content, including text, graphics, logos, website design, and other materials owned or licensed by Orynesta, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without appropriate authorization.

Product names, trademarks, and brand names belonging to third parties remain the property of their respective owners.

10. Third-Party Services

Our website may use third-party services to support website operations, payments, shipping, analytics, and customer support.

These services may operate under their own terms, conditions, and privacy policies.

Orynesta is not responsible for the independent practices of third-party service providers beyond its responsibilities under applicable law.

11. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or other information.

We reserve the right to correct errors and update information when necessary, subject to applicable law.

We will not use this provision to disregard obligations already established under applicable consumer protection laws.

12. Disclaimer of Warranties

Our website and services are provided on an available basis.

To the extent permitted by applicable law, Orynesta makes no additional warranties beyond those expressly stated or required by law.

Nothing in these Terms of Service excludes or limits any consumer rights or warranties that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, Orynesta will not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Nothing in these Terms of Service limits liability where such limitation is prohibited by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

15. Changes to These Terms

We may update or revise these Terms of Service from time to time.

Changes will be published on this page with a revised Last Updated date.

Your continued use of our website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing Law

These Terms of Service are subject to applicable laws and regulations.

Nothing in these terms is intended to restrict any consumer rights that cannot legally be restricted.

17. Contact Information

If you have questions about these Terms of Service, products, orders, or other store-related matters, please contact us.

Store Name: Orynesta

Website: https://www.orynesta.com/

Email: hello@orynesta.com

Phone: +1 (269) 788-0165

Business Address:

400 Surry Manor Ln
Dobson, NC 27017
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for shopping with Orynesta.